If your computer is currently set to 24 bit audio for shared mode Windows Sound events, please change the shared mode sample rate and bit depth to 16 bits as in the pictures below. This issue does not affect playback of 24 bit audio through DAW software. TASCAM is preparing a new Windows driver to resolve this issue and will publish it on the TASCAM website when it is ready. This may cause a STOP Error (Blue screen) when a system audio event is played back. Each file type has a slighty different installation procedure to follow.įor more help, visit our Driver Support Page for step-by-step videos on how to install drivers for every file type.A problem may occur after installing Windows 8.1 Update 1 (KB2919335), and connecting a TASCAM USB Audio Interface and setting the Windows Sound settings for the Default audio Format for shared mode to 24 bit. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Tech Tip: Driver downloads and updates come in a variety of file formats with different file extensions. In most cases, you will need to reboot your computer in order for the driver update to take effect. Locate the device and model that is having the issue and double-click on it to open the Properties dialog box.Ĭlick the Update Driver button and follow the instructions. How to Install a driver from Device Manager In Windows XP, click Start -> Control Panel -> Performance and Maintenance -> System -> Hardware tab -> Device Manager button In Windows Vista, click Start -> Control Panel -> System and Maintenance -> Device Manager In Windows 7, click Start -> Control Panel -> Hardware and Sound -> Device Manager In Windows 8, swipe up from the bottom, or right-click anywhere on the desktop and choose 'All Apps' -> swipe or scroll right and choose 'Control Panel' (under Windows System section) -> Hardware and Sound -> Device Manager In Windows 11, Windows 10 & Windows 8.1, right-click the Start menu and select Device Manager In Windows, use a built-in utility called Device Manager, which allows you to see all of the devices recognized by your system, and the drivers associated with them. Once you have downloaded your new driver, you'll need to install it. It is a software utility which automatically finds and downloads the right driver. Tech Tip: If you are having trouble deciding which is the right driver, try the Driver Update Utility for Tascam US-1800. In the results, choose the best match for your PC and operating system. Enter Tascam US-1800 into the search box above and then submit. If the driver listed is not the right version or operating system, search our driver archive for the correct version. After you complete your download, move on to Step 2. To get the US-1800 driver, click the green download button above. How to Update US-1800 Device Drivers Quickly & Easily Step 1 - Download Your Driver

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